SLA radar
Reactive jobs scored against contractual response and rectification windows in real time. The desk sees the work most likely to breach before it does, with the engineer, the asset and the access notes already lined up.
Building services, facilities management, mechanical and electrical contractors. Sticklebrick adds AI to the job your engineers already do well — SLA radar at the reactive desk, asset-history at the tablet, first-time-fix uplift on the route.
Reactive jobs scored against contractual response and rectification windows in real time. The desk sees the work most likely to breach before it does, with the engineer, the asset and the access notes already lined up.
The right asset history, the right parts, the right access. The engineer arrives once, fixes once, signs off once. Fewer return visits, fewer SLA breaches, more billable hours on tools.
Asset registers, PPM schedules and statutory compliance pulled cleanly into one view. The engineer’s tablet shows the same picture as the back-office system. No re-keying. No paper handover.
ISO 9001, 14001 and 45001 audits arrive with the evidence already filed. Photographs, sign-offs, certifications, calibration records — gathered on the job, stored in the right place, served on request.
Talk to the Sticklebrick team about your business. Twenty minutes. No deck.